Privacy Policy
Last updated: 20 October 2026
At The Accessible Stylist, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your data when you visit our website or get in touch with us.
We handle personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as amended.
1. Who We Are
The Accessible Stylist provides personal styling services, helping individuals discover and develop their own sense of style.
For the purposes of this Privacy Policy, The Accessible Stylist is responsible for handling the personal information you provide to us.
If you have any questions about this policy or how your information is used, please contact us at:
Email: rupert@theaccessiblestylist.co.uk
2. Information We Collect
We may collect personal information when you contact us through our website, send us an email or enquire about our services.
This information may include:
- Your name
- Your email address
- Your telephone number, if provided
- Details of your enquiry or message
- Any additional information you choose to share with us
We may also receive limited technical information when you visit our website, such as your IP address, browser type and device information, where this is collected by our website hosting or security services.
We only collect personal information that is relevant to providing our services, responding to enquiries or operating our website.
3. How We Use Your Information
We use your personal information for the following purposes:
- To respond to enquiries submitted through our contact form or by email
- To communicate with you about our personal styling services
- To provide information you have requested
- To arrange consultations or discuss potential bookings
- To manage ongoing communication with clients
- To maintain the security and functionality of our website
- To comply with applicable legal obligations
We will not use your contact details to send unsolicited marketing emails. If we introduce email marketing in the future, we will provide the appropriate information and obtain consent where required.
4. Our Legal Basis for Processing Your Data
Under UK GDPR, we must have a lawful basis for collecting and using your personal information.
Depending on the circumstances, we may rely on:
Legitimate interests: To respond to enquiries, communicate with potential clients and manage our business. Our legitimate interest is in responding to people who contact us and providing information about our services.
Contractual necessity: Where processing your information is necessary to take steps at your request before entering into a contract or to provide services you have booked.
Legal obligations: Where we are required to retain or process certain information to comply with the law.
Consent: Where we specifically ask for your permission to use personal information for a particular purpose.
Where we rely on consent, you may withdraw it at any time.
5. Contact Forms and Enquiries
When you submit an enquiry through our website contact form, the information you provide is used to respond to your message and assist with your request.
Your enquiry may be delivered to us by email or processed through our website's form handling service.
We will only use the information for purposes relevant to your enquiry or any subsequent business relationship.
Providing information through our contact form is voluntary. However, we may be unable to respond if you do not provide sufficient contact details.
6. How We Store and Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse or disclosure.
Information submitted through our website may be stored securely within our email systems, website platform or other service providers used to operate our business.
Access to personal information is limited to those who reasonably need it for legitimate business purposes.
Although we take appropriate precautions, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Contact form enquiries and related correspondence are kept for as long as needed to respond, manage any follow-up communication and maintain appropriate business records.
Where an enquiry results in a client relationship, relevant information may be retained for longer to fulfil contractual, accounting or legal obligations.
When personal information is no longer required, we will securely delete or anonymise it.
8. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share limited personal information with trusted service providers where necessary to operate our website, manage email communications or deliver our services.
These may include website hosting providers, contact form processing services and email providers.
Where third-party providers process personal information on our behalf, we take reasonable steps to ensure appropriate data protection arrangements are in place.
We may also disclose information where required by law or a relevant legal authority.
9. International Data Transfers
Some of the technology providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we will ensure that appropriate safeguards are in place where required by UK data protection law. These may include UK adequacy regulations or approved contractual safeguards.
10. Cookies and Website Technologies
Our website may use cookies or similar technologies to support its functionality, security and performance.
Cookies are small files stored on your device when you visit a website.
Some cookies are strictly necessary for the website to operate correctly. Other cookies, such as those used for analytics or marketing, may require your consent before being placed on your device.
Where consent is required, we will provide an appropriate way for you to manage your cookie preferences.
You can also manage or delete cookies through your browser settings.
11. Your Data Protection Rights
Under UK data protection law, you have certain rights regarding your personal information.
Depending on the circumstances, these may include:
- Right of access: Request a copy of the personal information we hold about you.
- Right to rectification: Ask us to correct inaccurate or incomplete information.
- Right to erasure: Request the deletion of your personal information in certain circumstances.
- Right to restrict processing: Ask us to limit how we use your information in certain circumstances.
- Right to object: Object to certain types of processing, including processing based on legitimate interests.
- Right to data portability: Request the transfer of certain personal information to yourself or another organisation.
- Right to withdraw consent: Withdraw your consent at any time where consent is our lawful basis for processing.
To exercise any of these rights, please email rupert@theaccessiblestylist.co.uk.
We will respond to requests in accordance with applicable data protection legislation, normally within one month.
12. Third-Party Websites
Our website may contain links to external websites or services.
We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing their privacy policies before providing any personal information.
13. Complaints
If you have concerns about how we handle your personal information, please contact us first so we can investigate and address the issue.
You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Website: https://ico.org.uk
Telephone: 0303 123 1113
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality or legal requirements.
Any updates will be published on this page, together with a revised 'Last updated' date.
We recommend reviewing this policy periodically to stay informed about how we protect your information.
15. Contact Us
If you have any questions about this Privacy Policy, your personal information or your data protection rights, please contact:
The Accessible Stylist